With the world moving almost entirely away from physical commerce to digital, the demand for e-commerce platforms and online services have spiked up. The unprecedented change in usage patterns has led to immense pressure on applications. Organizations are now discovering new ways to quickly access real-time information and correct application errors to maintain optimal customer experience. This webinar will walk you through tips and insights into how you can ensure your applications run perfectly even during these uncertain times.
In this webinar, we will discuss:
The effect of work from home transition and increased reliance on digital services.
The impact of speed and reliability on end-user experience
Measuring the impact of application performance on business metrics such as conversions, revenue, etc.
Simulating key customer journeys before end-users run into issues.
Gauging end-user experience and determining how application performance can vary across user demographics