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Life at ITG

The heart of ITG is PEOPLE- the employees, the clients, the partners, the principals- each one is part of the bigger picture. We make sure that no one gets left behind as we journey towards digital transformation and innovation. Our aspiration is to see each one thrive in their respective scope carrying the values that matter most.

CAREERS PAGE-graphics-04 (1)

We want to overemphasize that customer service is ultimate and is most important to us. The call of venture together is to work alongside with our customers, employees to build solutions that solves customer problems. It is a call… to work collaboratively with the intention of co-creating solutions with our partners and customers.

CRIS GAMBOA, President & CEO

Recent Job Openings

FULL-TIME POSITIONS

Job Description:
  • The Technology Manager is responsible for the product planning and execution throughout the product life cycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with technical services, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Technology Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.
  • Achieve product and service revenue and partner revenue
  • Develop core positioning and messaging to the product
  • Technology Update; define the product strategy and roadmap; provides technical direction for the development, design and systems integration across multiple client engagements from definition phase through project sign off and support
  • Develops and implements strategic objectives for practice that are aligned with the regions strategic initiatives
  • Enablement of sales and technical team on practice area
  • Work with external third parties to assess partnerships and licensing opportunities
  • Propose an over all budget to ensure success of products and its services
  • Develops, implements, and maintains sound business practices
  • Applies significant knowledge of industry trends and developments to improve services to our client
  • Easily recognizes system deficiencies and implements effective solutions; suggests alternative technical solutions to meet client requirements more efficiently, and/or with greater reusability and/or longer life
  • Champions customer success internally and externally and advocates for continuous process improvement across the organization
Qualifications:
  • Graduate of any 4-year course or college degree, preferably BSIT, BS Computer Science, BS Computer Engineering or any IT-related courses
  • Bachelor’s or Master’s degree in any business-related courses
  • Industry standard certifications
  • Must have at least 5 solid years of work experience in selling IT product, services or solutions
  • Must have at least 3-5 years solid work in product management
  • Must have 2-3 business analysis, product support and implementation services experience
  • Ability to translate requirements into technical specifications/design and conducts design reviews with both user and technical personnel, strong people skills, computer literate, good communication skills and excellent customer service

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Job Description:
  • The Pre-Sales Consultant is responsible for helping our clients reform their operations and support their business by providing intuitive guidance. He/she will be an important ally to every organization who wants to invest in change and improvement and needs help as to where and how. The consultant must have a broad knowledge of the many facets of business pertaining to his assigned domain or industry.
  • Responsible for Bid (RFI/RFP) Response, solution scoping, solution design & Bid Process
  • Define and Build a strong, winning Estimation/solution that addresses the pain-points by translating a strong understanding of the customer Business context
  • Coordination with all stakeholders (sales, solutions, operations, pricing, transition, technology, facilities et al) to ensure timely and high-quality proposal submission
  • Lead and Contribute to the design, development, and implementation of winning technical Estimation/solutions for customers to introduce and establish new technology solutions into their business and business processes
  • Strong contribution to account mining / cross-sell activities and follow them up by pitching relevant capabilities to help create new opportunities
  • Creation and maintenance of an effective knowledge management system to support all the phases of the opportunity lifecycle.
  • Mapping clients’ requirements and coordinating in implementing processes in line with the pre-set guidelines.
Qualifications:
  • Graduate of any 4-year course or college degree, preferably BSIT, BS Computer Science, BS Computer Engineering or any IT-related course
  • A minimum of five years in a senior professional or technical role, or other hands-on leadership role ideally for a major consultancy or system integrator. Experience in its practice area
  • Strong analytical and problem-solving capabilities.
  • Excellent communication skills (written and oral)
  • Experienced in conducting POC
  • Experienced in presenting to different audiences
  • Experienced in drafting High-Level Design per proposed Solutions
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Job Description:
  • Acts as clients’ technical advocate within the company; promote thoughts and ideas that contribute to a more efficient and productive implementation of the products for the client
  • Creates detailed technical checklist and processes that need to be followed for the implementation in the new client environment, or version upgrades or request for changes and incident management of the product solution in an existing client environment
  • Analyzes client business rules and effectively communicates them to development, quality assurance, documentation, support, and other individual or teams
  • Submits reports and/or suggestions to the Project Manager to optimizing the product solutions or improving processes of deployment and implementation
  • Consistently delivers high-quality services to our clients
Qualifications:
  • Graduate of any 4-year course or college degree, preferably BS Accountancy, BS IT, BS Computer Science, BS Computer Engineering or any IT – related courses
  • With excellent customer service, communication skills both written and verbal
  • Ability to interface with all levels of management
  • Excellent planning abilities
  • Experienced in the use of CRM tools and other productivity tools is a plus
  • Must have at least 2-3 years of work experience in implementing IT products, services or solutions

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Job Description:
  • Proactively resolve customer satisfaction issues.
  • Conduct technical demo.
  • Assure that technical presentation materials are aligned to the solutions concept, offerings and clients’ technical fact sheet.
  • Assist presales consultant on technical requirements scoping.
  • Assist presales consultant in providing realistic and accurate work estimates when needed.
  • May provide oversight to other coordination resources as required.
  • Work with solutions consultant to elicit high-level requirements and capture business needs.
  • Assess the risks of various solutions and prioritizes competing business demands.
  • Lead requirements analysis and verification, ensuring that business requirements needs/objectives and opportunity-defined goals are met.
  • Lead investigation of alternative operational models (including financial analysis, organizational structure and workflow documentation) that supports effective decision-making.
Qualifications:
  • Bachelor Degree in business, commerce, accountancy, finance, computer science, information technology, or engineering.
  • Preferably CPA, or with other industry-standard certification.
  • Must have at least 3-5 years of work experience in implementing IT product, services or solutions; Experience on its practice area
  • Experienced on business process analysis and / or system design architecture
  • Translate requirements into technical specifications/design, and conducts design reviews with both user and technical personnel.
  • Demonstrated ability to model data and processes.
  • Adept in implementing process change and producing supporting documentation, documenting and executing test scripts experience,
  • Adept in writing business functional and non-functional requirements documents.
  • Adept in the design of technical-based solutions.

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Job Description:

  • The Project Manager is responsible for developing, in conjuction with the Project Sponsor, a definition of the project. The Project Manager then ensures that the project is delivered on time within budget and to the required quality standard (within agreed specification).
  • He/she ensures the project is effectively resourced and manages relationship with a wide range of groups (including all project contributors).
  • The Project Manager is also responsible for managing the work of technical workforce, allocating and utilizing resources in an efficient manner and maintaining a cooperative, motivated and successful team.
  • Ensure successful planning, implementation, monitoring and control of a project they are looking after:
  • Defining the project
  • Scheduling
  • Budgeting
  • Risk assessing
  • Project control
  • Providing direction and support to the team
  • Quality checking, reporting progress, problems and solutions
  • Assessing results of the project
  • Closing down the project
  • Managing and working with multiple stakeholders

Qualifications:

  • Candidate must possess at least a Bachelor’s/College Degree in Information & Technology, BS Computer Science with 3-5+ solid years of experience in Project Management
  • Has leadership skills
  • Time management skills
  • Analytical skills
  • Preferably a Project Management Professional (PMP)


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Job Description:
  • The Business Development Officer is responsible for penetrating industry specific accounts and creating new business. They are expected to develop and nurture relationships with clients to ensure their needs and expectations are met. They have the intermediate knowledge, skills, and experience necessary to carry out the tasks at their position level.
  • Development of new business; effective conversion of prospects to accounts.
  • Proposal creation appropriate for the requirement of the client.
  • Communicates monitors and ensures proper billing and accreditation procedures.
  • Collaborates with the technical team for the needed scope of work, assumption dependencies, and constraints or any other technical specifications needed to translate specific requirements into a quantitative value.
  • Enlist the support of technical specialist, implementation resources, service resources, and other management resources.
  • Client communication and preparations
Qualifications:
  • Graduate of any 4-year course or college degree, preferably BSIT, BS Computer Science, BS Computer Engineering or any IT-related courses.
  • Must have a minimum of 3 years of sales experience in a business-to-business sales environment.
  • Must be able to demonstrate a good understanding of the job and an enthusiasm for working within a sales and marketing department.
  • Experience of working in a customer-facing role will be advantageous, as well as experience in handling finances and working within a strict deadline.
  • Has experience in using CRM tools and other productivity tools
  • Has account management and relationship building skills.
  • Will be remotely working in Davao City
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Job Description:
  • The Red Hat Trainer is responsible for the over-all training business of the company. The Red Hat Trainer works hand in hand with the Training Account Manager to ensure revenue and customer satisfaction goals are met. The Red Hat Trainer’s job also includes ensuring that the training business company’s overall strategy and goals.
  • Moderate Learning Community Assist curriculum developers with building and deploying cloud images for training lab exercises
  • Assist curriculum developers with curriculum maintenance projects
  • Continuously learn and deepen your knowledge of ITG products and solutions
  • Develops strategic objectives and implements plans for the training business that are aligned with the region’s strategic initiatives.
  • Propose an overall budget to ensure success of the training business.
Qualifications:
  • Graduate of any 4-year course or college degree, preferably BSIT, BS Computer Science, BS Computer Engineering or any IT-related courses. Bachelor’s degree or equivalent experience in the enterprise IT industry Bachelor or Master’s degree in any business-related courses
  • Bachelor’s degree or equivalent experience in the enterprise IT industry
  • Must have at least 3-5 years solid work experience as a trainer.
  • Must have 2-3 business analysis, product support and implementation services experience
  • Experience administering Red Hat Enterprise Linux (RHEL) or Red Hat OpenShift Container Platform; Red Hat
  • Certified Engineer (RHCE) or Red Hat Certified Specialist in OpenShift Administration certifications, as well as experience administering Red Hat JBoss Enterprise Application Platform (JBoss EAP), are a plus
  • Ability to design, create, and deliver technical training content into traditional and virtual classroom and eLearning modalities
  • Red Hat Certified Engineer (RHCE) certification along with 2 additional Red Hat certifications; Red Hat Certified Architect (RHCA) is a plus

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Job Description:
  • The Head of Enterprise Solutions is responsible for crafting and developing the overall technology solution for the customer. He/she is also responsible for establishing the company’s direction in establishing the solutioning discipline and best practices. The Head of Enterprise Solutions is the technology and management executive, playing an integral part in the company’s strategic direction, development and future growth.
  • While he/she has a high-level idea of all the practice areas solution delivery and support, he is entitled to add complimentary practice areas to existing products and solutions that he/she deemed necessary to add value to the customer. He/she establishes governance processes and control to ensure that objectives are achieved. He/she directs and develops a security plan, to protect the confidentiality, integrity and availability of the company’s and the customer’s intellectual property.
  • Collaborate with the appropriate practice areas to assess and recommend technologies to address customer requirements needed.
  • Leads solution development efforts that best address customer requirements, while coordinating the involvement of all necessary company resources. Leads the team in representing the company in pre-selling stage.
  • Provides technical solutions with the company’s products across multiple client engagements at the Design Phase. Provides a solution recommendation to customers detailing the design of the technical specifications of the requirements.
  • Applies significant knowledge of industry trends and developments to improve service to our clients.
  • Suggests alternative technical solutions to meet client requirements when needed.
Qualifications:
  • A proven record of success in senior level general management, preferably in an IT-related industry.
  • At least 10 years’ senior level experience of management of people and resources.
  • Graduate level of intellect preferably with a higher degree in a management discipline or a professional qualification.
  • Advanced Level of Competencies on Leadership, Communication, and Business Management
  • Excellent solutioning skills.
  • Excellent communication skills.
  • Excellent organisational skills.
  • Excellent analytical and problem-solving skills.

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Job Description:
  • The Head of Service Operations is responsible for deploying the company’s service delivery and support. He/she is also responsible for establishing the company’s project management and implementation disciplines and best practices. He/she establishes governance processes of direction and control to ensure that objectives are achieved.
  • He/she directs and develop project plan, and protects the confidentiality, integrity and availability of the customer’s interest.
  • Implements and delivery projects across multiple client engagements from the Development phase to the Delivery Phase through project sign off and support.
  • Oversees, organizes and aligns the resources of each project to ensure delivery success.
  • Implement project controls and developments to secure customer satisfaction
  • Manages projects and ensures that projects are delivered on time and on budget.
  • This includes tracking of project hours and expenses on a weekly basis.
  • Determines appropriate revenue recognition, ensures timely and accurate invoicing, and monitors receivables for project.
  • Analyzes project profitability, revenue, margins, bill rates and utilization.
Qualifications:
  • A proven record of success in senior level general management, preferably in an IT-related industry.
  • At least 10 years’ senior level experience of management of people and resources.
  • Graduate level of intellect preferably with a higher degree in a management discipline or a professional qualification.
  • Advanced Level of Competencies on Leadership, Communication, and Business Management
  • Excellent solutioning skills.
  • Excellent communication skills.
  • Excellent organisational skills.
  • Excellent analytical and problem-solving skills.

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INTERNSHIPS

Qualification:
  • Taking up Bachelor of Science in IT, Computer Science, Computer Engineer or any IT related course

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Qualification:
  • Taking up Bachelor of Science in Marketing, Business Adminsitration, Mass Communication or any related courses

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Careers Form

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Send your resume to:
recruitment@itgroupinc.asia

and indicate the position that you want to apply in.