Support your Business' Agile Adoption to the New Digital Landscape with the right IT Management Tools

Delivering valuable employee experience with Next-Gen Service Management Solutions for your Modern Enterprise

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Your
Challenges

Vulnerability of IT Networks to Cyberattacks

Inefficient and Disjointed IT Ops System

Managing Regulatory Compliance

Automation
Benefits

Boosts Employee Productivity

Enabled to Scale for Innovation

Increased Onsite and Remote Management Effectivity

Managing IT together in the era of Digital Operations

Simplifying complex IT management with a comprehensive and cost-effective IT Management Solutions.

Managing IT together in the era of Digital Operations

As IT Management solution experts, we help organizations bring greater value to their customers by introducing innovative IT Management solutions that can transform their business operation from one end to another.

IT Group Inc. in partnership with ManageEngine aims to assist business executives in their journey towards business continuity and in their Digital Transformation journey. Through our consultation program, business leaders can better understand their organizational challenges that can guide them in deploying secure and simple solutions to enhance their organizations IT experience. 

Undergoing digital transformation does not have to be costly. Reduce cost by finding the right IT Solutions partner/consultant for your business today!

Comprehensive IT Management Solutions for your distinct business requirements

Reinforce your remote business infrastructure management with pover 90+ tools

Active Directory Management

Effortlessly manage, secure, report, and audit your Windows Environment

  • Eliminates repetitive, mundane and complex tasks associated with AD Management.
  • Automates routine AD Management and Reporting activities for AD Administrators.
  • Facilitates Creation, Management and deletion of AD objects in Bulk.
  • Acts as an essential resource during Compliance Audits like SOX, HIPAA, etc.
  • Self-service password management for on-premises Active Directory and cloud applications.
  • Notifies users via email/SMS about their impending password and account expiration.
  • Enforces granular password policies across Active Directory and connected on-premises and cloud applications.
  • Automatically syncs Active Directory passwords in real-time across multiple applications.
  • Provides Active Directory-based single sign-on (SSO) for cloud applications.
  • Monitors and tracks user logon activities and receive instant alerts about account lockouts
  •  Receive real-time notifications about changes occurring across Active Directory and Azure AD.
  • Actively respond to threats  by instantly detecting anomalies with user behavior analytics.
  • Integrated identity and access management (IAM) solution.
  • Enables user provisioning, password self-service, Windows security and file server auditing, and Exchange reporting.
  • Provides a single, integrated console to help make Active Directory environments more secure, compliant, and easy to manage.

DESKTOP AND MOBILE MANAGEMENT

Monitor, manage, and secure your endpoint devices

  • Unified Endpoint Management (UEM) solution for managing endpoint devices such as servers, laptop, desktops, smartphones and tablets from a central location.
  • Holistic solutions that automate, standardize, secure and audit systems and mobile devices.
  • Cross-platform support for iOS, Android, Windows, macOS, Chrome OS, iPadOS and tvOs.
  • Install, uninstall, configure and update apps without user intervention.
  • Over 30 security restrictions and configurations for enhanced device and data security.
  • Containerize devices to eliminate user privacy concerns in a BYOD setup.
  • Monitor and allow users to access the corporate Exchange account only using enrolled devices.
  • Integrate with other solutions using publicly available APIs for comprehensive device management.

Helpdesk Management

Gain visibility and control over IT and customer support issues

  •  IT help desk software with integrated asset and project management built on an ITIL framework
  • Easy to navigate and self service portal
  • Monitors IT helpdesk performance using real-time and customizable dashboards.
  • HIPAA ready remote desktop management software to assist Windows, Mac and Linux computers
  • Enables seamless remote assistance experience through voice, video and text chats features.
  • Provides history on the task performed using Remote Access Plus during remote sessions.
  • Discover and monitor all your IT assets (hardware and software) from one place.
  • Make informed decisions on planning and purchase.
  • Know the total cost of ownership of an asset.
  • Ensure software license compliance.
  • Manage the complete IT asset lifecycle.
  • Maximize benefits from assets

Network and Server Performance Management

Manage and optimize performance of your entire network, in real time

  • User friendly and cost-effective network monitoring solution
  • Monitors and provide comprehensive visibility and control in your network
  • Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates
  • OpManager Plus provides real-time monitoring of the status, availability, health, and performance of all network devices for both physical and virtual servers through various protocols.
  • IT Operation Management tools that optimize network’s bandwidth and traffic at the same time proactively identify and prevent security threats

IT Security Management

Protect your IT infrastructure and your business with advanced security solutions

IT Analytics

Gain deeper insight into your IT with data visualizations and advanced, self-service analytics

Managing IT from the Cloud

Harness your IT’s full potential on cloud with the capability to control, monitor, audit and secure your hybrid infrastructure while sustaining productivity of your distributed workforce.

Leading Practices and Expertise for Your Industry

ITG develops and customizes IT Management solutions that are simple and secure to support your industry needs and requirements.

Banking and Finance
Telco, Tech, and Media
Public Services
Government
Manufacturing and Distribution

ITG as an Expert

With over 17 years of experience….

Assessing

Identifying business requirements through organizational pain points and challenges

Solutioning

Providing effective solutions that best fits your business from ManageEngine’s solution portfolio

Implementing

Ensuring implementation of quality IT service through skilled and certified technical engineers

Implementing quality IT Management services backed up by more than 100 ManageEngine certifications

Coaching

Branding valuable skills to help you optimize and innovate your services using ManageEngine Solutions

Consulting

Empowering executives to better understand the technical language and requirements of specific regulations for a bigger picture of the DX journey

Our compliance

IT plays an important role in complying with ISO 20000. As experts on ManageEngine IT Management Solutions, we help our customers to use the right fit tools in implementing service management processes under the ISO 20000-1:2018 standard, we provide tools that can help in the implementation and operation of service management processes. These tools effectively fulfill the requirements for compliance by integrating the mandated processes in the organization's operations and generating records as evidence of compliance which also  helps maintain compliance with specifications over time.

ITIL4 alignment allows business leaders to digitally transform. As a business enabler to partners and customers, we help in shifting from process-driven to value-driven delivery model. With the concept of a “value stream", highlights the integrated nature of practices and processes as being part of a value stream that meets a specific business or customer goal, and not simply individual siloed activities. With the use of ManageEngine's ITSM solution, resolving an incident may involve a number of practices and processes —knowledge base articles, service levels, changes, problems, configurations, as well as management disciplines.

Digitizing Core Business Processes for Valuable Customer Experience

We have worked with businesses from all across the nation to ensure turn-around and growth from the back-end operations to the customer-facing end to ensure a valuable experience in every touchpoint.

Creating Transformative Solutions Together

With over 17 years of experience in providing IT solutions across 4 different ASEAN regions, ITG is your technology partner in your Digital Transformation journey. Our team of technology experts ensures tailor-fit solutions that can you stride in the fast-paced world of doing business.

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Customers across the Philippines

Let's Work Together